training | Brown Dog CRM Consulting

Seminars

These seminars can be delivered in 1 to 1.5 hours, and are primarily instruction-based.
Handouts are given for the purpose of taking notes.

Top 5 Reasons Your Customers Don't Come Back
CRM Reality Check
Keep Your Customers, Improve Your Bottom Line
Making Sense of Your Dashboard
Creating & Using a Customer Profile

Cost: $250/hour, class sizes are maxed at 50 people.

Any of these subjects may be converted to a 20-30 minute speech.
Cost : $200, size of audience is not limited.

Train the Trainer

Brown Dog CRM Consulting has a full repertoire of Train the Trainer Programs that give your employees the tools for success. They include:

FABUlous Customer Service
CRM Reality Check
Measuring Retention
Networking for Success... Not Just Sales
Managing Change and Changing Management
(You CAN Accomplish Change with Your Current Staff)
Closing the Generation Gaps

Arming YOU with the Tools to Achieve Success.

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